Refund policy

Effective Date: January 22, 2026

We want you to be satisfied with GPM Bazaar. This policy explains when and how you can get a refund for both platform subscriptions and product purchases.

Subscription Refunds

If you're not happy with your subscription, you can request a refund within 14 days of your initial purchase. We'll give you a full refund, no questions asked.

This 14-day guarantee applies only to your first subscription. If you've subscribed before, cancelled, and come back, the guarantee doesn't apply again.

After the 14-day period, subscription fees are non-refundable. You paid for access to the platform. You got that access. We can't refund time you've already had.

If you cancel during a billing cycle, you keep access until the end of that cycle. You already paid for it. But we don't prorate refunds for partial months or years.

Annual Subscriptions

Annual plans get the same 14-day refund window. After that, they're non-refundable.

If you cancel an annual subscription mid-year, you keep access until your year is up. No refunds for unused months.

Annual plans usually cost less than paying monthly. That's the trade-off. Lower price, longer commitment.

Upgrades and Downgrades

If you upgrade your plan, you pay the difference immediately. You get access to the new features right away.

If you downgrade, the change takes effect at the end of your current billing cycle. We don't refund the difference between plans.

Product Returns and Refunds

You can return most products within 30 days of delivery for a full refund. The product must be unused, in original condition, with all tags and packaging intact.

To be eligible for a return:

  • Item must be in the same condition you received it

  • Item must be in original packaging

  • You must have the receipt or proof of purchase

Some items can't be returned for hygiene or safety reasons:

  • Personal care products

  • Intimate or sanitary items

  • Perishable goods

  • Custom or personalized items

  • Final sale items (clearly marked)

  • Digital products or downloadable content

Return Shipping Costs

You're responsible for return shipping costs unless:

  • We sent you the wrong item

  • The item arrived damaged or defective

  • The item doesn't match our description

If the return is due to our error, we'll send you a prepaid shipping label or reimburse your return shipping costs.

Keep your tracking information. We're not responsible for items lost in return transit unless we provided the shipping label.

How to Return Products

Contact us at contact@gpmbazaar.com within 30 days of receiving your order. Include:

  • Your order number

  • Item(s) you want to return

  • Reason for the return

  • Photos if the item is damaged or defective

We'll send you return instructions and a return authorization. Don't send items back without authorization. Unauthorized returns might not be processed.

Pack items securely in their original packaging when possible. Include all accessories, manuals, and free gifts that came with the product.

Ship the return using a trackable shipping method. We recommend insuring valuable items.

Product Refund Processing

Once we receive and inspect your return, we'll email you to confirm we got it. We'll let you know if your refund is approved or rejected.

If approved, your refund gets processed to your original payment method within 5-7 business days.

It can take 5-10 additional business days for the refund to appear in your account. That depends on your bank or card issuer.

If more than 15 business days have passed since we approved your return and you still haven't received your refund, contact us.

Partial Refunds

We might issue partial refunds in certain situations:

  • Item shows obvious signs of use

  • Item is missing parts or accessories

  • Item is returned more than 30 days after delivery

  • Item is damaged but not due to shipping or our error

We'll notify you before issuing a partial refund. You can choose to accept it or have the item returned to you at your expense.

Exchanges

We don't do direct exchanges. If you want a different size, color, or product, return the original item for a refund and place a new order.

This ensures you get what you want faster, especially if the item you want might sell out.

Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately. Within 7 days of delivery is best.

Send us photos showing the damage or defect. We'll either:

  • Send a replacement immediately

  • Issue a full refund including return shipping

  • Offer a partial refund if you want to keep it

For defective items discovered after 30 days, check if the manufacturer warranty applies. We'll help facilitate warranty claims when possible.

Wrong Item Shipped

If we sent you the wrong item, contact us right away. We'll send you the correct item at no additional cost and provide a prepaid label to return the wrong item.

You're not responsible for return shipping when it's our mistake.

Lost or Damaged Shipments

If your order gets lost during shipping or arrives damaged, contact us within 7 days of the expected delivery date or delivery date.

We'll work with the carrier to resolve the issue. You'll either get a replacement or a full refund.

Technical Issues

If our platform has significant technical problems that prevent you from using it, contact us. We'll work to fix the issue quickly.

If we can't resolve it within a reasonable time, we might issue a prorated refund for the time you couldn't access the platform. This is at our discretion.

Brief outages don't qualify for refunds. Scheduled maintenance doesn't qualify. We're talking about major, extended problems that make the platform unusable.

Billing Errors

If we charge you incorrectly, tell us right away. We'll investigate and fix it.

Duplicate charges get refunded. Incorrect amounts get corrected. Processing errors get reversed.

But if you didn't cancel your subscription and we charged you as scheduled, that's not a billing error. That's how subscriptions work.

One-Time Purchases

If we offer one-time purchases for platform features, credits, or services, the same 14-day refund window applies.

After 14 days, these purchases are non-refundable. Especially if you've already used what you bought.

We can't refund credits you've spent. We can't refund features you've already accessed.

Refund Process

For Subscriptions: Contact us at contact@gpmbazaar.com. Include your account email, subscription details, and reason for the refund request.

For Products: Contact us at contact@gpmbazaar.com. Include your order number, item details, and reason for the return.

We'll review your request within 3-5 business days. If approved, refunds get processed to your original payment method.

If we deny your refund request, we'll explain why.

What's Not Refundable

You can't get a refund if you violate our Terms & Conditions and we terminate your account. You broke the rules. That's on you.

You can't get a subscription refund just because you stopped using the platform. You had access. You chose not to use it.

You can't get a refund because you didn't understand what you were buying. Our product descriptions and pricing page explain what's included. It's your responsibility to read them.

You can't get a refund for third-party services you integrated with our platform. Those charges come from those providers. Take it up with them.

Gift cards and promotional codes are non-refundable.

Restocking Fees

We don't charge restocking fees for standard returns. But we reserve the right to charge up to 20% for:

  • Large or bulky items

  • Special order items

  • Items returned outside the 30-day window (if we accept them)

We'll notify you before applying any restocking fee.

Chargebacks

If you file a chargeback instead of contacting us first, we'll suspend your account immediately pending investigation.

Most issues can be resolved by talking to us. Chargebacks cost us money and create unnecessary problems.

If you file a fraudulent chargeback, we'll pursue all available remedies. We might ban you permanently.

Changes to Pricing

If we increase our prices, the increase doesn't affect your current subscription period. You pay the rate you signed up for until your next renewal.

We'll notify you about price changes before they affect you. Usually 30 days' advance notice.

If you don't like the new price, cancel before your renewal date. You won't get charged. You won't get a refund for your current period either.

Product prices can change anytime. The price you pay is the price shown when you complete your order.

Exceptions

We might make exceptions to this policy in unusual circumstances. If you have a unique situation, explain it to us.

We'll consider things like medical emergencies, business closures, or other extenuating circumstances. But we're not obligated to provide refunds outside this policy.

Any exceptions are at our sole discretion and don't create a precedent for future requests.

Regional Variations

If you're in a region with consumer protection laws that provide stronger refund rights, those laws apply. This policy doesn't override your legal rights.

European Union customers have specific cooling-off period rights under EU law. Australian customers have rights under Australian Consumer Law. Indian customers have rights under the Consumer Protection Act. We comply with all applicable regulations.

Contact Us

Questions about refunds? Need to request one?

For Subscriptions and product returns
Email: contact@gpmbazaar.com

GPM Bazaar
Website: gpmbazaar.com

Last updated: January 23, 2026